IT Service Desk / System Support - Melbourne, VIC

IT Service Desk / System Support - Melbourne, VIC

Job Description

 

As a member of the Systems Support team, your core responsibility will be to deliver exceptional customer service and support to our internal staff as part of our Service Desk team. You will collaborate with technical teams and colleagues across the business to complete service requests and resolve IT issues in a professional and timely manner.

 

We offer a professional, supportive, and friendly culture, with development opportunities across a largely Microsoft environment.

 

 

Required skills/knowledge:

 

 

  • Strong communication and customer service skills as the role requires staff to answer support phone calls and inquiries
  • Strong work ethic and a high attention to detail.
  • Experience with troubleshooting hardware and software with a working knowledge of desktop operating systems and applications
  • Working knowledge of Active Directory and Microsoft Exchange user accounts is highly desirable
  • Basic understanding of networking and relevant technologies

 

 

Qualifications

 

  • Graduated from an Information Technology / Information Systems related discipline

 

 

This role amounts to $55,000 Including Superannuation for a Graduate working full-time for 12 months.

 

 

About

Type

Foundation Jobs

Company

Large Australian Investing Firm

Amount ($)

$55,000 Including Superannuation

Undergrad or Postgrad

Graduate

Length (M)

12 months

Working hours

Full-time

Required Residency

Australian Citizen or Permanent Resident

Application closing date 

3/12/2021

Expected start date

ASAP

Location

Melbourne, VIC