About Us
We are a leading firm of accountants and advisors with offices across Australia and New Zealand. Our values are the thread that is woven throughout everything we do, with our team members, our clients, and within the wider community.
Collaborative – Together we can achieve amazing things.
Aspiring – To unlock the potential in everyone.
Relationship Driven – In everything we do.
Enterprising – Innovative in our approach.
Responsibilities
Assist in Level 1 IT Support through error troubleshooting and the resolution of technical issues, in-person and remotely.
Manage your own individual ticket queue and escalate issues to Level 2 Support, where necessary.
Involvement in hardware lifecycle management, deploying and retrieving hardware for reparations, as required.
Creating technical documentation for error logs.
Required Criteria
Must have completed tertiary study within Australia for an IT-related degree.
Strong written and verbal communication skills.
Experience with Microsoft Office 365.
Desired Criteria
Ideally, you will have prior experience with incident queue management software, such as ServiceNow or Citrix.
Informed on the latest technologies, with a comprehensive understanding of technical terminology and software.
Experience with Active Directory.
This role is for 12 months, with the possibility of a further extension, and will amount to $50,907.21 plus super
Sydney, NSW
Quick Statistics
Type
Foundation Jobs
Company
Accounting and Advisors Firm
Amount ($)
$50,907.21 plus super
Undergrad or Postgrad
Graduate
Length (M)
12 months
Working hours
Full-time
Required Residency
Full Australian Working Rights
Application closing date
11/07/2025
Expected start date
ASAP
Location
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